⚠️ Important Disclaimer: Please read this disclaimer carefully before using Tappyon's services. By accessing our platform, you acknowledge and accept all disclaimers outlined below.
1. General Disclaimer
Tappyon operates as an intermediary platform that connects users with independent service providers ("Partners"). We facilitate bookings but do NOT:
- Directly provide any services
- Employ or control service partners
- Guarantee service quality, safety, or outcomes
- Accept liability for partner actions or omissions
All services are provided by independent third-party contractors who are solely responsible for their work.
2. Service Quality Disclaimer
No Guarantee of Service Quality:
Tappyon does NOT guarantee, warrant, or endorse:
- The quality, safety, or legality of services provided by partners
- The accuracy of partner profiles, ratings, or reviews
- The qualifications, skills, or certifications of partners
- Timeliness, completeness, or professionalism of service delivery
- Fitness of services for any particular purpose
While we conduct basic verification of partners, we cannot guarantee their performance or behavior. Users book services at their own risk.
3. Limitation of Liability
3.1 Platform Liability
Tappyon shall NOT be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- Services provided by partners
- Partner conduct, negligence, or misconduct
- Damage to property or personal injury during service
- Loss, theft, or destruction of belongings
- Financial losses resulting from service issues
- Disputes between users and partners
- Service cancellations, delays, or no-shows
- Unauthorized access to your account
- Technical errors, bugs, or app downtime
- Third-party service failures (payment gateways, SMS providers)
3.2 Maximum Liability Cap
In any case, Tappyon's total liability shall not exceed the amount you paid for the specific service in question, limited to a maximum of ₹5,000.
4. No Warranty
The Tappyon platform and all services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free operation
- Accuracy or reliability of information
- Security against viruses or malware
5. Informational Website Disclaimer
Website is Informational Only:
The Tappyon website (www.tappyon.com) is purely informational and does NOT support service bookings. All bookings MUST be done through the mobile application only.
The website provides:
- General information about Tappyon
- Service descriptions and categories
- Partner registration information
- Contact and support details
Do not rely on website information for booking purposes. Download the app for actual service bookings.
6. Third-Party Links Disclaimer
Our website and app may contain links to third-party websites, services, or resources, including:
- Payment gateways (Razorpay, Paytm, PhonePe)
- Social media platforms (Facebook, Instagram, Twitter)
- Partner websites or portfolios
- External blogs or articles
We are NOT responsible for:
- Content, accuracy, or availability of third-party sites
- Privacy practices of external websites
- Any damages or losses from third-party interactions
- Products or services offered by third parties
Links are provided for convenience only and do not imply endorsement.
7. Independent Contractor Disclaimer
No Employment Relationship:
All service partners on Tappyon are independent contractors, NOT employees or agents of Tappyon. Therefore:
- Tappyon does NOT control partner work methods or schedules
- Partners are responsible for their own taxes and compliance
- Tappyon is NOT liable for partner actions or negligence
- Partners are solely responsible for their service quality
- No employer-employee benefits apply
8. Pricing and Payment Disclaimer
- Prices displayed are indicative and may vary based on location, time, and service complexity
- Final pricing is confirmed before payment
- We reserve the right to change prices without prior notice
- Payment gateway charges may apply
- Refunds are subject to our Refund & Cancellation Policy
- We are not responsible for payment gateway failures or delays
9. Data Security Disclaimer
While we implement reasonable security measures, we cannot guarantee:
- Absolute security of transmitted or stored data
- Protection against all cyber threats or hacking attempts
- Prevention of unauthorized access by third parties
- Zero data breaches (though we will notify you if one occurs)
Users are responsible for maintaining account security and password confidentiality.
10. Availability Disclaimer
Tappyon does NOT guarantee:
- 24/7 platform availability
- Service availability in all locations
- Instant partner availability for bookings
- Uninterrupted app or website access
We reserve the right to suspend or discontinue services for maintenance, technical issues, or business reasons without liability.
11. User Content Disclaimer
User-generated content (reviews, ratings, photos, comments) reflects individual opinions and experiences. Tappyon:
- Does NOT endorse or verify user content
- Is NOT responsible for accuracy or appropriateness
- Reserves the right to remove inappropriate content
- Cannot guarantee authenticity of reviews
12. Geographic Limitations
Tappyon services are currently available only in select cities in India. We:
- Do NOT operate internationally
- Cannot guarantee service availability in all Indian cities
- May expand or restrict service areas without notice
- Are NOT liable for unavailability in specific locations
13. Health and Safety Disclaimer
⚠️ Safety Warning:
Certain services may involve health or safety risks (e.g., electrical repairs, pest control, beauty treatments). Users should:
- Verify partner credentials before accepting service
- Ensure partners follow safety protocols
- Supervise work involving hazardous materials or equipment
- Inform partners of allergies or sensitivities (beauty/wellness services)
- Seek professional medical advice if needed
Tappyon is NOT liable for health issues, injuries, or accidents arising from services.
14. Force Majeure Disclaimer
Tappyon shall not be held liable for delays or failures due to circumstances beyond our control, including:
- Natural disasters (earthquakes, floods, storms)
- Pandemics or health emergencies
- Government actions, laws, or regulations
- Wars, terrorism, or civil unrest
- Internet or telecommunications failures
- Power outages or infrastructure breakdowns
- Acts of God
15. Intellectual Property Disclaimer
All content on Tappyon (logo, design, text, images, code) is our intellectual property. Unauthorized use is prohibited. We are not responsible for:
- Third-party infringement claims related to user content
- Partner use of copyrighted materials
- User violations of intellectual property laws
16. Legal Advice Disclaimer
Information provided on Tappyon is for general informational purposes only and does NOT constitute:
- Legal advice
- Professional consultation
- Financial advice
- Medical or health advice
Consult appropriate professionals for specific advice.
17. Age Restriction Disclaimer
Tappyon services are intended for users 18 years and older. We:
- Do NOT knowingly provide services to minors
- Are NOT liable for misuse by underage users
- Require age verification during registration
18. Promotional Content Disclaimer
Promotional offers, discounts, and marketing materials:
- Are subject to terms and conditions
- May have limited availability
- Can be modified or withdrawn without notice
- Do NOT constitute binding contracts
19. App Store Disclaimer
If you download the Tappyon app from Google Play Store or Apple App Store:
- We are NOT responsible for app store policies or issues
- App store terms apply in addition to our Terms & Conditions
- Contact respective app stores for download or billing issues
20. Dispute and Jurisdiction
This Disclaimer is governed by Indian laws. Disputes shall be subject to the exclusive jurisdiction of courts in [City], India. See our Terms & Conditions for full details.
21. Modification of Disclaimer
We reserve the right to modify this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting. Continued use of Tappyon constitutes acceptance of the updated Disclaimer.
22. Severability
If any part of this Disclaimer is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
23. Contact Us
Final Reminder: By using Tappyon, you acknowledge that you have read, understood, and agree to this Disclaimer. You accept all risks associated with using our platform and services provided by independent partners.