Last Updated: January 7, 2026
Important: This Privacy Policy explains how Tappyon collects, uses, stores, and protects your personal information when you use our mobile application and website. By using our services, you agree to the collection and use of information in accordance with this policy.
Tappyon operates as an app-first service booking platform that connects users with independent service providers across India. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy applies to information collected through:
We collect the following personal information when you register or use our services:
We automatically collect certain device information, including:
Information is collected through various methods:
We use collected information for the following purposes:
We do not sell your personal information. However, we may share your data in the following circumstances:
We share necessary information (name, phone, location, service details) with service partners to fulfill bookings. Partners are independent contractors and are required to maintain confidentiality.
We may disclose your information if required by law, court order, or government authority, or to protect our rights, property, or safety.
In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.
We implement industry-standard security measures to protect your information:
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
After account deletion, we may retain anonymized data for analytics and legal compliance.
You have the right to access and update your personal information through the app settings or by contacting us.
You can request account deletion by emailing privacy@tappyon.com. We will delete your data within 30 days, except where retention is required by law.
You can opt out of promotional emails by clicking "Unsubscribe" in any marketing email or updating preferences in the app.
You can disable location access through your device settings, though this may limit certain app features.
You can manage cookie preferences through browser settings. See our Cookie Policy for details.
Tappyon services are intended for users aged 18 years and above. We do not knowingly collect information from children under 18. If we discover such data has been collected, we will delete it immediately.
Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
Your data is primarily stored and processed in India. If data is transferred internationally (e.g., for cloud storage), we ensure appropriate safeguards are in place to protect your information.
The Tappyon app requests the following permissions:
You can revoke these permissions at any time through device settings.
We use analytics tools to understand user behavior and improve our services:
These tools may use cookies and similar technologies. You can opt out through your device settings or browser extensions.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through:
Continued use of our services after changes constitutes acceptance of the updated policy.
In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Grievance Officer, Tappyon
Email: grievance@tappyon.com
Address: Tappyon India, [City], India
Response Time: Within 30 days of receiving complaint
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@tappyon.com
Support: info@tappyon.com
Phone: +91 93360 69303
Website: www.tappyon.com
Legal Framework: This Privacy Policy is governed by the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws.